Security Operation Centres
The earthwave Security Analysts are based at earthwave's Security Operations Centres (SOCs), which serve as home to earthwave's security analysts, as well as customer engineering groups. Designed for maximum redundancy, earthwave's multi-million dollar, state-of-the-art SOC's contain redundant, discrete power sources, fire suppression systems, three-factor biometric personnel screening, and VPN termination points that allow interoperability with nearly any client network.
An earthwave SOC maintains multiple, redundant connections to the Internet, each communicating with separate Tier-1 ISPs. And a portion of each SOC and IDC is also specially designed to maintain and store large amounts of client security data. Our distributed architecture has the ability to dynamically reroute customer data to available resources, and analysts responsible for particular sets of clients can perform analysis from any SOC.
Floor Plans
Operations
The earthwave SOCs, located in Sydney and Canberra serve as the command, control and communications center for all earthwave network operations and customer support centres. Staffed 24 x 7 with teams dedicated to maintaining the highest quality of service, the SOC utilises state-of-the-art equipment and technology for monitoring and managing the network and identifying and resolving problems.
IDC
Our choice of advanced climate-controlled facilities is designed to exacting standards to provide systems redundancy and security. earthwave Internet Data Centres benefit from the connection to the fault-tolerant, fiber-optic networks.
Both Sydney and Canberra facilities are built to meet or exceed the highest industry standards. With a backup Uninterruptible Power Supply (UPS) system and multiple emergency backup diesel generators, our electrical power could run indefinitely, even during a blackout. Our closed-loop heat-rejection system maintains a constant average-space temperature and relative humidity. Our fire-suppression systems are capable of detecting a fire even prior to a visible smoke condition.
Earthwave takes every precaution necessary to ensure your Internet connections will be reliable and available when you need them. Our facilities are superior for hosting mission-critical security infrastructure, systems and applications, and free you from the expense of constructing, maintaining and monitoring complex infrastructure on your own.
Security
In addition to more space, enhanced services and greater power capacity, the Sydney and Canberra SOCs and IDCs feature a multi-faceted security system for protecting your equipment and data. The system includes controlled access to the building through full-time security personnel, social engineering practices, restricted floor access, motion sensors, a biometric identification system and surveillance cameras.
Specifications
Highly Reliable: The earthwave SOC architecture delivers maximum availability by providing hot standby components for each element in the SOC, eliminating any single point of failure. Elements include routers, firewalls, Network IPSs, load balancers, application servers, storage subsystems and Web-brokering servers.
Highly Scalable: By separating the security application, management, monitoring, reporting and authentication servers from the Web servers and storage subsystems, the earthwave SOC achieves extremely high levels of scalability and performance. All servers can be scaled independently of one another based on the different requirements placed on these unique server environments. In addition to this scaling capability, each set of servers is accessed through load balancing switches.
| Data Centre Facility |
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| Redundant, multi-tier architecture |
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| Monitoring |
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| Network Facilities |
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| Data Storage and Backup |
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| Client Care |
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| Managed Firewall and Intrusion Detection |
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| Security |
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| Provisioning |
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| Connectivity Packages |
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| Policies, Procedures & Programs |
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