earthwave

Secure Colocation

Your systems, managed by your people, housed within earthwave's ultra secure, military grade hosting and secure Internet gateway facilities protected by multi-tier firewalls, network intrusion prevention systems and distributed denial of service protection.

Your data needs to be protected from every eventuality: from the combined physical, human and digital factors that can compromise the availability of your business-critical applications. Urban disasters, natural forces, hacking and viruses are real and constant threats.

Our Secure Colocation services are delivered from within armoured, military grade facilities that are situated outside the perimeter of any city centre. Each system that we host is based upon our unique security model - which comprehensively addresses potential security threats.

The IDC is a purpose-built, highly secure facility operating 24 hours x 365 days a year. It comprises a built up area of 7,000 square metres, combining a high level of redundancy and fail-over capability with the capacity to cater for rapid growth in demand.

Our Secure Colocation offerings are:

Full Rack

A C-Class 42u locked cabinet
Dimensions
Height: 42u
Width: 6-800mm
Depth: 900-1000mm

Half Rack

A C-Class 21u locked cabinet
Dimensions: Height: 21u
Width: 6-800mm
Depth: 900-1000mm

Standard solution features include:

Security Standards

  • Defence Signals Directorate (DSD) certified secure Internet gateway to the level of Highly Protected
  • ASIO T4 certified physical environment
  • ISO/IEC 27001:2005 accredited facility
  • AS2384:1995 standard complaint facility
  • Highly Protected clearances of all staff

Security Features

  • Bullet proof glass in external windows, fire and bullet proof doors
  • Secure reception with 24 x 7 guards
  • 24 hour video monitoring and continuous recording
  • Integrated proximity card and biometric access control systems
  • All visits, including suppliers must be pre-arranged
  • Government issued photo identification required for all visitors

The IDC has been designed with, at minimum, N+1 redundancy principles applied. This means that in the event of failure of power, air conditioning or tele-communications the resulting load on back up systems is managed with no reduction in performance levels.

Redundancy Features

  • Fully integrated building management system for smoke, fire & water detection, electrical & air conditioning performance
  • Dual power feeds from Energy Australia with sub-station on site
  • Separate transformers and mains switch boards
  • Multiple generators
  • Multiple UPS systems with battery back up
  • Multiple power management modules
  • Two high capacity diesel fuel tanks
  • Multiple air conditioning units
  • Redundant Internet connections with automatic failover

Unlike many other facilities of this kind, the earthwave IDC is carrier independent, with connections from the follwing carriers: Verizon Business, Optus, PowerTel, Uecomm, Telstra and Soul. High bandwidth Internet access is a feature of the facility. Installed telecommunications capacity is in excess of 1Gbps.

Service Inclusions

  • Space: Shared or dedicated areas in racks and cages
  • Internet bandwidth: committed Mbps or download basis
  • Monitoring of bandwidth utilisation and availability
  • 24x7 Network and Security Operations Centre
  • Redundant routing and switching infrastructure
  • Tiered managed firewall services
  • Managed Network Intrusion Prevention Services
  • Supply of C-Class cabinets
  • Remote Hands services from basic reboots to server builds and network and server configuration
  • Media management and offsite storage

Amenities

  • Client rest rooms
  • Goods delivery area away from the data floor
  • Clean and dirty store rooms
  • Unpacking room
  • Bookable clean build rooms
  • Offices available for short (1day) or long term periods
  • Bookable meeting rooms